FIND ANSWERS TO YOUR QUESTIONS ABOUT OUR AUTOMATION-DRIVEN SERVICESTITLE & SETTLEMENT PROCESSESMORTGAGE & ESCROW SUPPORTDATA EXTRACTION AND AI SOLUTIONSBACKGROUND VERIFICATION (SCREENATE)
Empowering clients with strategic insights to make smart technology and business decisions, while building optimized operational processes for business success.
General Questions
At IDA Automation, we value transparency and customer satisfaction. Here are answers to frequently asked questions about our services, processes, and technology.
1. What industries does IDA Automation serve?
IDA Automation serves industries including real estate, mortgage, finance, IT, healthcare, retail, and more, offering tailored solutions to optimize business processes.
2. Can IDA Automation customize its services to meet unique business needs?
Yes, we offer customized solutions designed to address specific business challenges and requirements, helping you achieve your operational goals.
3. What is the typical turnaround time for your services?
Turnaround times vary depending on the service, but we prioritize timely delivery without compromising on accuracy or quality.
4. Do you offer ongoing support and customer service?
Yes, we provide dedicated customer support and ongoing assistance to ensure seamless service delivery and client satisfaction.
Title & Settlement Services
We provide comprehensive title search and settlement services by examining public records, including deeds, mortgages, liens, and easements. Our detailed reports help identify potential title defects, ensuring smooth property transactions and minimizing risks for title companies and lenders.
1. What type of title searches does IDA Automation offer?
We offer current owner, two-owner, and full title searches, covering deeds, mortgages, liens, easements, judgments, and other public records to identify potential title defects.
2. How does IDA ensure the accuracy of title search reports?
Our experienced team follows strict quality control measures and uses advanced title plant systems to deliver accurate and detailed reports.
3. Can IDA handle high transaction volumes?
Yes, our scalable solutions are designed to manage large transaction volumes while maintaining quality and turnaround time.
Mortgage & Escrow Services
Our end-to-end mortgage and escrow support services cover the entire mortgage lifecycle, from document processing and underwriting support to closing and post-closing services. We streamline workflows, ensure regulatory compliance, and improve turnaround times for lenders and financial institutions.
1. What stages of the mortgage process does IDA support?
We provide support across the entire mortgage lifecycle, including document processing, underwriting, closing, and post-closing services.
2. How does IDA ensure compliance with regulatory requirements?
Our services adhere to the latest industry regulations, with regular compliance checks and ISO 27001 certified data security practices.
3. Do you offer customized solutions for mortgage processing?
Yes, we offer tailored solutions to meet each client’s unique business requirements and workflow preferences.
Easement Plotting
We specialize in accurate easement plotting using AUTOCAD and ARCGIS to map property rights and exceptions. Our visual representations help prevent property disputes and ensure compliance with zoning and land-use regulations.
1. What tools do you use for easement plotting?
We use AUTOCAD and ARCGIS to accurately map property easements and exceptions.
2. What information is included in easement plotting reports?
Our reports include visual representations of easements, property boundaries, and any legal encumbrances affecting the property.
3. How does easement plotting benefit property owners and developers?
Easement plotting provides clarity on property rights, prevents disputes, and ensures compliance with zoning and land-use regulations.
Data Extraction Services
Our data extraction services leverage AI-powered automation to convert unstructured data from documents, forms, and emails into structured, actionable insights, enhancing efficiency, accuracy, and decision-making.
1. What types of data can IDA extract?
We extract data from documents, forms, emails, invoices, and other unstructured data sources.
2. How accurate is your automated data extraction process?
Our AI-powered solutions deliver high accuracy rates and significantly reduce manual errors.
3. Can IDA's data extraction solutions integrate with existing business systems?
Yes, our solutions can be customized and integrated with your current software and workflows.
Background Verification (Screenate)
Through Screenate, our proprietary background verification tool, we offer comprehensive background checks including criminal records, employment history, and credit checks—helping businesses make secure and informed hiring decisions.
1. What checks are included in your background verification services?
Our screening services include criminal background checks, employment verification, reference validation, credit history reviews, and compliance screenings.
2. How long does the background verification process take?
Our automated technology ensures fast turnaround times, typically delivering results within 4-8 business days.
3. How do you ensure data privacy and security during the screening process?
We adhere to ISO 27001 certified data security protocols, ensuring that all sensitive information is handled with the highest level of confidentiality.
Development & Automation
We develop custom software solutions using RPA, AI, and machine learning technologies to automate repetitive tasks, optimize workflows, and improve operational efficiency—helping businesses stay ahead in a rapidly evolving market.
1. What kind of custom software solutions does IDA develop?
We develop RPA bots, AI/ML-powered applications, and data extraction tools tailored to the title, mortgage, and real estate industries.
2. How can automation improve operational efficiency?
Our automation solutions help businesses reduce manual tasks, minimize errors, and accelerate turnaround times, resulting in cost savings and higher productivity.
3. Do you provide ongoing support and maintenance for custom software?
Yes, we offer end-to-end support to ensure the seamless operation of our custom software solutions.
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